Returns and refunds

Due to the nature of our cosmetic products, all sales are final for hygiene and safety reasons.

We do not accept returns or exchanges on opened, used, or worn cosmetic products. If your order arrives damaged, incorrect, or there is an issue with your purchase, please contact us within 48 hours of delivery with photos of the item and packaging so we can review the issue.

Refunds or replacements are handled on a case-by-case basis and are only issued when approved by Crissy Cosmetics. Shipping fees are non-refundable.